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Frequently Asked Questions > Vacation Home Information
How many people are allowed to stay in each home? By state law, occupancy may not exceed what is posted for each home. Maximum occupancy includes infants and children. The following outlines the maximum occupancy for each home, unless otherwise posted:
ALL STAR Vacation Homes is now offering Free Pool & Spa Heat with any reservation made after January 1, 2006. You will receive a pool heat addendum with your confirmation package, which states that pool heaters have electrical/mechanical components that can sometimes break. The Management Company will do everything in their power to rectify any problems with malfunctioning equipment as quickly as possible. The community pool where the condos and resort homes are located is heated when the temperature dictates the need. Although we at ALL STAR are all pet lovers, we cannot allow pets in any of the homes or condos. Is there air conditioning and heat? Yes, all of our homes and condos have central air and heat. Is there a fully equipped kitchen in the property? Yes, every vacation home, town home and condo has a fully equipped kitchen including:
Is there a telephone at the vacation home? Yes, there is a telephone at every vacation home. Local calls are free and long distance calls require a calling card or credit card number for usage. The telephone number to the vacation home is not given until the morning of check-in. Are linens and towels provided? Yes, there are linens and towels provided in each home. All bedding is provided and towels are supplied at twice the maximum occupancy. Are the vacation homes cleaned daily? No, the vacation home is cleaned before your arrival and after your departure. You can request Mid-stay clean at an additional charge. A Mid-stay clean includes: washing all sheets and towels, cleaning all bathrooms, kitchen area, vacuum and dusting, sweeping and mopping and refreshing your starter paper products. Are there cleaning supplies? We do not leave any chemicals in the home but there is a washing machine, dryer, mop, broom, dustpan, vacuum, dishwasher, iron and ironing board in the property. There are starter paper products in the home, however you will be responsible for your other needs there after. Starter Products:
There is a grocery store with in 1 mile of all of our vacation homes. Are the vacation homes Non-Smoking? Yes, all of our properties are Non-Smoking. Smoking is permitted outside of the property only.
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