Hospitality has a new home. Reserve your All Star vacation home or condo now!
Reserve a home
Destination
Arrival Date
Departure Date

Career Opportunities

About Team All Star:

For more than 16 years, All Star Vacation Homes has been providing a vacation home experience like no other by upholding our 5-star promise to our guests, home owners, team members, community and company… and we’re just getting started.

Join the team that is changing the world of hospitality and pioneering a brand-new era of vacation homes. Our team is growing quickly as our company expands within the Orlando market and new destinations. All Star’s dynamic and exciting work environment creates a culture of creativity, service and excellence, with an opportunity for growth and learning.

We place value on every team member. It is our standard to recruit, select, train and promote individuals in all job classifications without regard to race, color, religion, age, sex, national origin, ancestry, disability, sexual orientation, veteran status or any other unlawful consideration.

Click Here to View Current Available Opportunities


All Star Corporate Office and Operations Center in Orlando, Florida

Reservations Team

Job Title: Brief Job Description: Essential Job Function: Hours:
Reservation Sales Agent
Position Summary:

The Reservation Sales Agent’s primary responsibility is to capture as many reservations as possible by utilizing selling techniques effectively. The ideal candidate would be courteous, self-motivated and detail-oriented.

Role and Responsibility:
  • Assist guests by selling future reservations
  • Promptly follow up with guest inquiry leads for second chance bookings
  • Answer telephone calls and emails in a clear and professional manner
  • Assist customers with questions regarding their existing reservations
  • Provide concierge services with general knowledge of the area including restaurants and entertainment
  • Strong ability to multi-task and pay attention to detail
  • Deliver the highest standard of service to all customers
  • Display effective computer literacy and be familiar with MS Office software (Outlook, Word, Excel)
  • Possess a positive and upbeat attitude at all times
  • Professional customer service nature
  • Exceptional verbal and written communication skills
  • Desire to be part of high growth, fast paced business
  • Flexibility in work schedule with working weekends, evenings, and holidays (as required) is mandatory
Qualifications

The following list is representative of the knowledge, skill and or/ability required for the Reservation Sales Agent to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education / Experience
A minimum of two years related experience and/or training in reservation or hospitality industry. Candidates with a strong sales background in non-hospitality related field will be considered.

Communication Skills
Must demonstrate exceptional verbal and written communication skills, and possess excellent telephone etiquette. Ability to answer client’s questions and successfully resolve issues and/or negotiate matters related to client’s account. Ability to effectively present information and respond to questions from managers and/or staff. Must maintain clear and concise documentation and positive approach to conflict resolution.

Computer and Mathematical Skills
Ability to calculate figures and amounts such as discounts, commissions, and percentages. Knowledge of MS Windows and Office (Word, Excel, Outlook, Explorer, etc). Ability to type quickly and correctly using an Online Chat Feature is important.

Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Click here for the complete job description.
Full Time

Please complete the required but brief Culture Profile Survey by clicking on the link below. Also, click Apply Now to send your resume. Only applicants who complete the survey and send their resume by clicking Apply Now will be considered.

Business Development Team

Job Title: Brief Job Description: Essential Job Function: Hours:
Business Development/Sales – Sun Valley, ID
Position Summary:

The person filling this position must be able to thrive within a commissioned sales environment and the ability to network with high net worth individuals. Success requires exceptional organizational and interpersonal skills, along with an ability to solve problems on the fly, and the vision to see opportunities that might be good for the growth of the company. New accounts are won on the strength of strategic thinking, strong quantitative analysis, a creative approach to problem solving, and convincing verbal and written communications.

The ideal candidate will be self-confident with a strong work ethic, and the ability to remain positive in spite of obstacles and in the face of adversity. This individual will be a quick study, capable of translating product, industry, and market differentiators into selling points, while taking initiative and thinking outside the box. Candidate must be trustworthy and possess the highest ethical standards, with a competitive nature and the desire for unlimited earning potential.

Role and Responsibility:
  • This position is responsible for growing ASVH through meeting and exceeding property acquisition goals:
    • Generate new rental agreements into the property portfolio
    • Conduct face-to-face, phone, and/or web presentations with prospective property owners
    • Negotiate terms within the rental agreement with new property owners
  • Build partnerships to promote the ASVH brand through marketing and new business development, - creating an external network to draw upon. Work internally with business partners to promote the ASVH mission:
    • Assist in developing a Realtor referral program geared toward generating prospects through realtor community
    • Network with builder community to help generate new business
    • Network with local community to generate new business
    • Partner with in-house Owner Relations team and support staff to transition the property into the portfolio
  • Identify new business opportunities, prioritize pursuits, and coordinate support and resources
  • Follow up on all management and sales leads in a timely manner
  • Deliver client marketing materials and contracts through collaboration with our Marketing and Product Development teams.
  • Accurately track and report on prospects in CRM
  • Help to craft product development strategies and tactics in response to market conditions
  • Assist in formulating a Business Development Plan
  • Report on progress towards the plan to CBDO
  • Continually identifying mutually beneficial solutions to all stakeholders when engaging prospects and existing owner-partners
  • Cultivate business relationships through research, prospecting, networking, industry events, community involvement, and product presentations
Qualifications & Experience:

To be considered for this position all candidates must have the following:
  • A minimum of 3-5 years of experience in sales
  • Proven track record of exceeding goals and quotas
  • Self-motivated, highly driven, sales-oriented professional
  • Strong sales or management background with a proven track record of success
  • Ability to develop professional relationships with prospects as well as clients, establishing trust and potential for influence
  • Acute sense of urgency, with strong time management skills- regularly beating deadlines with accurate work
  • Strong follow-up skills and tracking prospects
  • A strong desire to work on commissions for unlimited earning potential
  • Strong listening, oral, and written communication skills
  • Ability to make presentations to potential clients
  • Ability to prioritize and multi-task
  • Must be proficient in Microsoft Suite, additional computer skills a plus
Click here for the complete job description.
Full Time

Please complete the required but brief Culture Profile Survey by clicking on the link below. Also, click Apply Now to send your resume. Only applicants who complete the survey and send their resume by clicking Apply Now will be considered.

Marketing Team

Job Title: Brief Job Description: Essential Job Function: Hours:
No Positions Available at this Time

Guest Services Team

Job Title: Brief Job Description: Essential Job Function: Hours:
Assistant General Manager/Director of Guest Service
Position Summary:

Are you outgoing, empathetic and intuitive? Can you read people and accept rapid change? Do you feel that you have the skills and like to lead and motivate an active diverse team? Do you feel you are good at turning difficult situations around with good results? Can you multi-task? If you can answer yes to the above questions, we would like to talk to you.

The ideal candidate will lead both the Guest Services and Dispatch department teams in providing guests with above and beyond service to ensure their experience will be worth remembering. They will lead the team to ensure that guests are happy from the moment they arrive, through their stay and continue to provide superior guest service after the guests are long gone. They will also assist the General Manger with application and compliance of company standards of operation.

Role and Responsibility:
  • Develop and implement new Standard Operating Procedures for the department
  • Ensure that all policies and administrative procedures are in compliance with established guidelines
  • Maintain departmental incentive program
  • Develop, achieve or exceed Front Office operating budget
  • Provide leadership to ensure quality service, customer loyalty and high productivity for the front office team
  • Manage hiring, training, daily operations, scheduling and payroll of all front office team members. Conduct positive formal coaching with team members
  • Maintain daily positive communications with other department heads
  • Provide superior guest service, assistance and resolution via written, phone and direct face-to-face communication in response to guest related situations
  • Assist at the front desk in all duties during busy periods
  • Work with General Manager on assigned projects
Requirements:

  • Ideal candidate will project a friendly/positive attitude, have an energetic personality, professional appearance and enjoy being around people
  • Must have excellent decision-making, project coordination and time management skills
  • Be able to quickly develop solutions to guest and personnel problems
  • Must have the attitude of service to guests and team members
  • Excellent oral and written communication skills required
  • Excellent skills in training and employee supervision
  • Must be able to work any days and shifts as business dictates
  • Proven track record of motivating/managing multi member teams
  • 3-5 years successful experience in Guest Service/Rooms Division Hospitality Management
Click here for the complete job description.
Full Time
Guest Service Manager - La Jolla, CA
Position Summary:

Our hospitality team is looking for others to join them in assisting our guests during their vacation stay in our beautiful vacation homes in the San Diego area. The products you will represent offer the very best accommodation choice for traveling families! You will be proud to represent the All Star product and will truly enjoy reading the guests satisfaction testimonials.

The Guest Service Manager role is primarily responsible for providing guests with extraordinary service and to ensure their experience will be the best in hospitality service from the time they make a reservation through their departure from their vacation home. The ideal candidate will be courteous, self-motivated and detail-oriented.

Role and Responsibility:
  • Oversee the Standard Operating Procedures for the department
  • Ensure that all policies, service brand standards and administrative procedures are in compliance with established guidelines
  • Provide leadership to ensure quality service and customer loyalty
  • Provide ongoing positive communications and coordinate guest service needs with other team leaders
  • Become familiar and knowledgeable about the operation of the in-home amenities and electronics for all homes in order to answer guests' questions during their stay
  • Provide superior guest service, assistance and resolution via written, phone and direct face-to-face communication in response to guest related situations
  • Conduct pre-arrival and post-arrival calls and visits with guests to assure we exceed expectations
  • Prepare and send pre-arrival emails to guests containing arrival information and lock access codes
  • Become an expert on current events, attractions and services in the San Diego area and communicate to guests as needed
  • Participate in the development, maintenance and delivery of All Star’s Guest “Favor” program
  • Work in collaboration with All Star’s centralized guest services for after-hour guest services coordination, including scheduled “on call” overnight call outs on an as needed basis
  • Work with General Manager on assigned projects
  • Achieve or exceed Guest Services operating budget
  • Manage team growth through training, daily operations and scheduling of all Guest Services team members as the department grows
  • Generate all lock codes for arriving guests and monitor PointCentral dashboard for home statuses
  • Prepare for and send pre-arrival forms to guests the day before their arrival
  • Dispatch all guest/team work orders to the appropriate departments for completion
  • Enter all dispatches in property management software (guest, PC, QC, Owner, etc.)
  • Prepare end-of-day pass-along report
  • Respond to post-departure guest surveys
Requirements:

The following list is representative of the knowledge, skill and/or ability required for the Guest Service Manager to perform each essential duty satisfactorily.

  • A minimum of two years related experience and/or training in guest service/front office management within the hospitality industry
  • Must demonstrate exceptional verbal and written communication skills, and possess excellent telephone etiquette
  • Ability to answer guests’ questions and successfully resolve issues and/or negotiate matters related to guest reservations
  • Ability to effectively present information and respond to questions from guests, managers and other team members
  • Must maintain clear and concise documentation and positive approach to conflict resolution
  • Knowledge of MS Windows and Office (Word, Excel, Outlook, Explorer, etc.) is an advantage
  • Ability to type quickly and accurately
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Flexibility in work schedule with working weekends, evenings, and holidays (as required) is mandatory
Full Time
Guest Services Agent/Mobile Concierge
Position Summary:

We are growing and adding to our Guest Services Team!!

For more than 15 years, All Star Vacation Homes has been providing a vacation home experience like no other by upholding our 5-star promise to our guests, homeowners, team members, community and company... and we're just getting started.

Join the team that is changing the world of hospitality and pioneering a brand-new era of vacation homes. Our team is growing quickly as our company expands within the Orlando market and new destinations. All Star's dynamic and exciting work environment creates a culture of creativity, service and excellence, with an opportunity for growth and learning.



Role and Responsibility:
  • As a member of the Guest Service Team, will manage all front desk responsibilities to include, assisting with guest reservations, dispatching maintenance and housekeeping calls and proactively meet the needs of guests.
  • Must be flexible in response to the needs of guests and homeowners to include driving directions, park and attraction information, boarding passes, etc.
  • Must be able to inform guest how to operate all home equipment including electronics. Be able to take and make phone calls including booking reservations.
  • Must know how to research answers to questions asked.
  • Must be able to work nights, weekends and holidays. Shift rotation is 8:00 a.m.-5:00 p.m., 11:00-8:00 p.m., 3:30 p.m.-midnight.
Requirements:

Ideal candidate will have the following skills:

  • Outgoing, hospitality-focused, friendly, self- starting personality to welcome guests to their chosen property.
  • Team player, have an energetic personality, professional appearance and enjoy being around people.
  • Good computer skills, research ability.
  • Excellent driving record for last five years.
  • Ability to work in hot/cold, wet weather.
  • Ability to lift fifty pounds and get into and out of unusual positions such as crawling in and out of van safely.
  • One year face to face customer service experience, one year of sales experience, knowledge of Central Florida attraction area.
  • Stable work history.
  • Must pass criminal background check.
  • Must pass drug test.
Full Time

Please complete the required but brief Culture Profile Survey by clicking on the link below. Also, click Apply Now to send your resume. Only applicants who complete the survey and send their resume by clicking Apply Now will be considered.

Property Care Team

Job Title: Brief Job Description: Essential Job Function: Hours:
Licensed Residential Pool Heater Repair Specialist 2 years experience preferred in residential pool heater repair with people friendly personality needed! Guest service experience preferred. Good communication skills needed. Team player a must! Be able to pass an extensive background check, employment verifications and have clean driving record. Duties to include: troubleshoot and repair pool heaters. Will need to work some weekends and holidays Full-Time Position

Please complete the required but brief Culture Profile Survey by clicking on the link below. Also, click Apply Now to send your resume. Only applicants who complete the survey and send their resume by clicking Apply Now will be considered.

Quality Control Team

Job Title: Brief Job Description: Essential Job Function: Hours:
No Positions Available at this Time

Purpose Built™ Vacation Homes

Purpose Built Vacation Homes is the exclusive vacation home design and consultant company for All Star Vacation Homes that utilizes Guest-Influenced™ design to create vacation homes that provide an innovative and unique vacation experience. Integrating more than 15 years of feedback from All Star guests, Purpose Built Vacation Homes creates optimized floor plans and home designs, offering a resort within a home in popular vacation destinations, and delivers an unparalleled experience for home buyers, multi-generational travelers and professional and leisure groups.

Job Title: Brief Job Description: Essential Job Function: Hours:
Senior Architect
Position Summary:

Purpose Built Vacation Homes (PBVH) is currently seeking a very detailed Architectural Designer/ Architectural Draftsman specializing in residential architectural designs and residential floor plan drafting for an exclusive line of luxury residential vacation homes.

Role and Responsibility:
  • Architectural designs-Create residential architectural designs and details by hand and in AutoCAD.
  • Floor plan designs-Create residential floor plan designs and layouts by hand and in AutoCAD.
  • Floor plan layouts-Plan interior room arrangements for residential vacation homes in AutoCAD.
  • AutoCAD-Operate computer-aided drafting equipment or conventional drafting station to produce designs, working drawings, charts, forms and records.
  • Specifying- Providing documentation, detailed instructions, drawings, or specifications to tell others about how designs, layouts or structures are to be constructed.
  • Presentations- Preparing project & construction specification presentations.
Qualifications & Experience:

  • Florida Architect License.
  • Four years minimum Architectural Draftsman/ 3D AutoCAD Designer experience.
  • Residential and commercial construction documentation.
  • Experience with AutoCAD.
  • Experience with Microsoft Office
  • 4 Year Degree
  • 3D & 2D AutoCAD exterior and interior rendering design experience a plus.
  • Subdivision and land planning designs, Interior Design and Space Planning a plus.
Click here for the complete job description.
Full Time

Please complete the required but brief Culture Profile Survey by clicking on the link below. Also, click Apply Now to send your resume. Only applicants who complete the survey and send their resume by clicking Apply Now will be considered.






Click for the BBB Business Review of this Vacation Rentals in Kissimmee FL